As a homeowner, you want to know that your property is in good hands when you rent it out, which is why it’s essential that you do your research when choosing a 30A or Destin vacation rental management company. At My Vacation Haven, we are owners working for owners and understand the importance of treating your home like it’s our own. That’s also why our guests have such wonderful vacations at our houses and condos! In order to choose the right property management company for your vacation rental and maximize your return, here are five important questions to ask.
Are You a Local Company or Larger Corporation Serving Multiple Markets?
There can be advantages and disadvantages to both, but we find that a smaller company focused on a single market is more beneficial for homeowners. As a local Destin and 30A vacation rental management company, we have a thorough understanding of the market and can give your property the attention it deserves. We specialize in rentals along the Emerald Coast with most of our homes and condos being located in Destin, Miramar Beach, Sandestin and on 30A.
Our team and staff members all live in the area and can be reached 24/7, so we are able to answer questions from homeowners and guests quickly and accurately. With our high staff to unit ratio, we can be more hands on and provide personalized service. Plus, we love the Gulf Coast just as much as our visitors and can provide recommendations about where to eat, the best activities and more! In 2019 My Vacation Haven was voted Best Vacation Rental Company/Service by the readers of Emerald Coast Magazine, proving that we have a positive reputation in our community.
What Services Do You Provide?
To make sure all of your Destin vacation rental management needs will be met, it’s important to know what services the company will provide. These offerings could include marketing, maintenance, booking management, customer loyalty programs and much more. A few of the services that My Vacation Haven offers include:
Professional pictures and videos posted on the Internet for guests to view when making reservations
Social media marketing on Facebook and Instagram
Email marketing
Responses to reviews and booking inquiries
Booking management
Home inspections, maintenance and cleaning
Damage protection plan
Customer loyalty program to build repeat bookings and receive new referral business
What Fees Are There?
This may seem obvious, but you’ll definitely want to ask about the financial side of renting out your property. Sneaky fees can add up if you aren’t careful! At My Vacation Haven, we pride ourselves on being honest, friendly and 100% transparent. You don’t need to worry about hidden fees when working with our 30A vacation rental management company. We have an all inclusive management fee to keep things simple and easy for homeowners. Our goal is to help maximize your return and improve your overall experience of renting out your home!
How Will You Care for My Home?
To ensure that your home is in good hands, you’ll want to ask the potential Destin vacation rental management company about how they will care for your property. How often will it be inspected? Is it thoroughly cleaned between guests? What happens if damage occurs? There is a lot that goes into maintaining a home, but My Vacation Haven provides the highest standard of care and the upkeep of properties will be as if we are living in the units ourselves.
First of all, every guest reservation comes with a damage protection plan or security deposit to give you peace of mind should there be any harm to the property. Our staff is trained to look for damage and will inspect the home prior to guest arrival and after every departure. After every guest we also thoroughly clean your home following these guidelines and procedures. In addition to these regular walk throughs, My Vacation Haven offers a monthly preventative maintenance program and an annual deep clean with inspection and suggested updates.
To help make sure your house is safe and secure, we have a minimum age limit and guest list verification. We also use a Kaba locking system so that your house is safe and protected whether guests are there or not. This allows us to keep track of who is in and out of the unit at any given time.
What Technology Do You Use to Enhance the Owner and Guest Experiences?
Technology is always changing and you’ll want to know whether or not your Destin vacation rental management company is keeping up with the latest and greatest. My Vacation Haven uses cutting edge technology to enhance the experience for both owners and renters. From our user-friendly website and online chat feature to keyless entry locks and direst deposit, we make the process simple and efficient. My Vacation Haven offers:
State of the art website with online booking
Online chat with a reservationist to help guests plan their next vacation
Owner web portal
Direct deposit
Kaba keyless entry locks, which allow guests and owners to go straight to property upon arrival and not wait in line to check in
Lead management system with tracking and conversion enhancements
Instant booking with www.myvacationhaven.com, VRBO, Airbnb, Booking.com, Tripz.com and more online listing partners utilized to give your property the best exposure
As you can see, there is a lot to consider when choosing a Destin or 30A vacation rental management company. From the services and fees to guest experience and home maintenance, finding the perfect fit for your property is essential. Here at My Vacation Haven, we help homeowners maximize their return and protect their property. If you’d like to learn more about our property management program, contact us today!