The Rental Agreement (sometimes referred to herein as “Agreement”) must be completed, signed and returned within 5 days from the Origination Date of the Reservation. After you submit electronically the signed Rental Agreement, you will need to text our office a picture of your driver’s license so we may verify the name on the Reservation matches your identification that shows you are at least 25 years of age. Please text a picture of your photo identification to this number: 850-608-6078. *ALL GUESTS must personally come into the office to provide their photo identification if they arrive 7 days or less from booking date.
If not returned within the 5 day period the Reservation will be canceled and your money refunded minus $100.00. If the Origination Date of your Reservation is within 15 days of your Check-In Date, there will be no refund and your Reservation will not be honored. If the origination date is within 7 days of your Check-In Date you are required to check in at our office at 600 Grand Blvd, Ste 209 Miramar Beach FL, 32550 to receive your access codes.
Payment - 1/3 of the total amount is due immediately to hold your Reservation and full payment is required 60 days prior to Check-In Date. At 60 days prior to Check-In we will charge your credit card for the balance due. (Please note - All monies collected from you will be placed in an interest bearing account. All interest will accrue to My Vacation Haven LLC). If you are booking your Reservation within 60 days of the Check-In Date, then full payment is due at the Origination Date.
FALSIFIED RESERVATIONS - ANY RESERVATION OBTAINED UNDER FALSE PRETENSE WILL BE SUBJECT TO FORFEITURE OF ADVANCE PAYMENT AND/OR RENTAL MONEY AND YOU WILL NOT BE PERMITTED TO CHECK IN.
Check-In Time begins at 4PM Central Time. At that time the electronic door lock will activate. Due to our high standard of cleanliness, there is a possibility that all accommodations might not be ready at check in time. If your accommodation is not ready we appreciate your patience while we complete our cleaning process. There will be no discounts offered due to a late Check-In.
Check-Out time is 10AM Central Time. No late Check-Out. You must depart at the appropriate time. The electronic door lock will deactivate at that time.
If your Check-In Date is more than 15 days from your Reservation Origination Date you may cancel up to 5 days after the Origination Date of your Reservation with a minimal charge of $100.00. After 5 days from the Origination Date, My Vacation Haven, LLC will not issue a refund of your Reservation payment. If the Origination Date of your Reservation is within 15 days of your Check-In Date, My Vacation Haven, LLC will not issue a refund of your Reservation payment.If you cancel for any reason at any time, you will be charged at minimum $100.00. If the origination date is within 7 days of your Check-In Date you are required to check in at our office at 600 Grand Blvd, Ste 209 Miramar Beach FL, 32550 to receive your access codes.
RED SKY TRAVEL INSURANCE GUEST PROTECTION PLAN
You are a valued Guest and we want to do everything possible to make your trip enjoyable and worry free. Because the unforeseen and unexpected can occur before you leave or when you’re away from home we recommend Red Sky’s Travel Insurance Plan. You can protect your valuable Reservation investment for only 6.95% of your total trip cost. By safeguarding your trip with Red Sky Travel Insurance, you will have coverage before you go, during your vacation and after you’re home. With coverage for trip cancelation, trip interruption, travel delay, baggage and baggage delay, medical and dental expense, emergency assistance and transportation, accidental death & dismemberment, rental car damage and more, Red Sky’s Travel Insurance plan can have you covered. Red Sky Travel Insurance offers a 14-Day Free Look from the date of purchase where you have the ability to cancel your coverage if you aren’t completely satisfied as long as you haven’t left for your trip or filed a claim.
Full details of the Red Sky Travel Insurance plan are available at this link: https://trippreserver.com/sun-trip-preserver/
My Vacation Haven, LLC offers Travel Insurance on every Reservation. Travel Insurance is highly recommended. If your Reservation does not already include travel insurance, you may choose to add it with the return of your Rental Agreement. The cost is 6.95% of your total trip. Once final payment has been made, you will no longer be able to add it.
Should a hurricane or tropical storm threaten our area we will receive evacuation instructions from the National Hurricane Center and our local governing officials. If the Mandatory Evacuation order is given, refunds will only be given by Red Sky Travel Insurance if you have purchased coverage before the storm was named. My Vacation Haven, LLC will not issue refund of any rent payments.
In lieu of payment of a Security Deposit, Guests shall supply a major credit card to be charged the cost of repair or replacement of items or other damage to the Rental Property caused by Guests or its invitees beyond ordinary wear and tear. As the Guest, you agree to reimburse the Owner for any damage to the Rental Property caused by you, your invitees, or others. Damages shall include reasonable attorneys fees and court costs incurred by Owner or My Vacation Haven, LLC as its Agent in enforcing this section.
You as the Guest shall be responsible for and assume all liability for damage, defacement, or removal of property inside or outside the Rental Property that is in the Guest’s control, unless the damage, defacement or removal is due to ordinary wear and tear, acts of the Owner or Owner’s Agents, or due to natural forces.
Please report all damaged and/or broken items to the My Vacation Haven, LLC office ASAP. Email email@example.com or call 1.800.553.0188 to report any issues.
All Properties are inventoried and inspected before and after Guest occupancy. We try to make sure everything is in good repair prior to your Check-In, but in the event there are any housekeeping, damage or maintenance issues, please report them immediately to avoid additional charges and to make sure your stay is enjoyable from the beginning. Properly working appliances, electronics, HVAC, elevators, etc. are not guaranteed. We do have a 24/7 helpline and repairs we are able to handle will be made as soon as possible as needed. No compensation or credit will be given for temporary outage of electricity, gas, water, cable, telephone, or other utilities. Outages should be reported immediately and all efforts will be made to have them restored as soon as possible.
Refunds of the advance rental deposit and/or the total rental fee (including fees & taxes) will not be given for late Check-Ins, early Check-Outs or inclement weather conditions.
My Vacation Haven, LLC properties are privately owned properties and subject to reasonable wishes of the Owner. Properties are occasionally removed from our rental program on short notice due to change in ownership or other changes made by the Owner or the properties may become uninhabitable due to unforeseen maintenance issues. Although we will do our best to fulfill your specific request, it is not guaranteed. At the time your Reservation is confirmed, we reserve the right to change the assignment to a comparable Rental Property. Should this occur to a confirmed Reservation, every effort will be made to contact you by telephone or e-mail to inform you of the need to change your Reservation to another suitable accommodation. Please be assured you will either be moved to a comparable Rental Property or upgraded, at our discretion, depending on Rental Property availability. In some cases, a comparable Rental Property may not be available due to the unique nature of the request (e.g. penthouse units); in which event My Vacation Haven, LLC may offer you the next best comparable Rental Property, reschedule your Reservation, or offer you a refund. No two properties are the same. Inventories and furnishings are subject to change without notice.
PART II – RULES AND REGULATIONS
The maximum number of Guests is (Property.Sleeps) persons. Additional occupants must be approved by My Vacation Haven, LLC and additional charges may apply.
We will not rent to anyone under 25 years of age unless accompanied by an adult guardian or parent who will be staying overnight, all nights, in the Rental Property with the occupants under 25 years of age.
Guests and any invitees of Guests shall obey all of the laws of the state of Florida and local laws, at all times while they are on the Rental Property including common areas of the resort. Failure to abide by the laws of the state of Florida or the rules incorporated herein, may cause Guests and invitees to be vacated from the Rental Property and forfeit all rents and security and/or deposits.
No underage drinking or partying is allowed on the Rental Property. If My Vacation Haven LLC is made aware of these activities, we will be forced to remove the Guests from the Rental Property. All rental payments and deposits will be forfeited. Guests and invitees in violation will be removed by local law enforcement or the security company employed by the resort.
NEIGHBORHOOD/HOA RULES INCLUDING PARKING AND TRASH VIOLATIONS
Most rental Properties are located within neighborhoods controlled by a homeowner or condo association. The associations have rules and regulations in place to keep all Owners and Guests safe, and these rules must be followed at all times. If you have questions, please contact My Vacation Haven, LLC to ensure compliance. If rules are not followed then the Guests will be responsible for actions and/or fines enforced.
The following vehicles are not allowed on the Resort Properties: RVs, motorcycles, trailers of any kind, unregistered, non-Sandestin Property Owner golf carts.
All Properties are NON-SMOKING PROPERTIES. Violators will be charged a fine of $750. Pets are NOT PERMITTED in Rental Properties under any conditions unless Rental Property is designated as pet friendly. Violators will be charged a fine of $750. If a pet causes damage in a non-pet friendly Rental Property you will be held responsible for the cost of any damage caused by a pet. No gas or charcoal grilling allowed in Rental Property or on balconies unless Rental Property is designated for grilling.
Please be advised that there may be a swimming pool and/or hot tub located in the neighborhood or on the premises of some of our rental properties. NO lifeguard/safety personnel are provided. Guests use the pool and other amenities at their own risk! Guests agree to indemnify and hold harmless My Vacation Haven, LLC and the Owner from any claim/loss or expense (including attorney's fees and court costs) by Guest or Guest invitees.
Diving or jumping into the pool or hot tub may result in head, neck, or spinal injuries. As the renter, you accept the risk of the pool and specifically agree that no minor will swim in the pool unaccompanied by an adult. Pool heat at private home pools, if it is available, is offered seasonally between October and Early May, however, pools cannot be heated if the temperature is below fifty two (52) degrees or above eighty (80) degrees. For an additional cost the pool can be heated. Pool Heat must be purchased for entire/duration of stay and will be billed at the time of request for units that have a heater. Please contact My Vacation Haven, LLC for details about the additional cost. Allow forty-eight (48) hours for pool heater to heat the pool water to the set temperature. Tampering with pool equipment may result in injury and/or a fine. All pool equipment must be operated by a licensed professional.
Pool is to be used by registered Guests and Guest invitees only. No glass allowed in pool area. There are no pool hours at private home pools, however please be considerate of neighbors. Neighborhood pools will have rules posted with varying hours, and all rules should be followed. Please rinse off sand using outdoor shower before you enter the pool and when returning from the beach. Music volume must be kept at a reasonable level.
Your Reservation includes a one-time linen and towel set-up, an initial set up of trash liners, bathroom paper, paper towels, hand soap, laundry and dishwasher detergent. We do not permit towels or linens to be taken from the Rental Property. My Vacation Haven LLC reserves the right to charge for lost or damaged linens.
Bring your own beach towels. We do not permit towels or linens to be taken out of the Property.
You will be given a parking pass at the Security Gate for the gated Resort properties upon initial Check-In to the Property. The parking pass will be valid for your entire stay and must be displayed on the dash of your vehicle.
To avoid additional charges upon Check-Out:
- All garbage and debris must be removed from Property and properly disposed. (Be sure to follow neighborhood rules where applicable.)
- All soiled dishes shall be placed in dishwasher and the dishwasher must be started (where applicable). Close and lock all outside doors and windows.
- If you leave items in the Property and wish to have them returned you will be responsible for the shipping charges. My Vacation Haven, LLC is not responsible for personal items lost.
- Please leave Property as you found it; excessive Check-Out cleaning may be an additional charge.
- If staying in the Sandestin Golf & Beach Resort you will have shuttle cards in the amount of how many bedrooms the rental has plus 1. Please leave that same number of shuttle cards in the rental when you leave or you will be charged $10.00 per missing shuttle card.
- If you are staying in Westwinds, Beachside I, Beachside II, or Luau, then you will have the exact number of pool bracelets in the condo as can sleep in the condo. So, please leave that same number of bracelets in the condo when you leave or you will be charged $10.00 per missing bracelet.
- If you are staying in Harbour Point, there is a pool key hanging in the condo upon arrival. You must leave this pool key in the same place in the condo upon departure or you will be charged $100 pool key replacement fee.
- Important If your accommodations are at the Sandestin(R) Golf and Beach Resort this Reservation does not include the Sandestin(R) amenity card/Resort Key Card. MY VACATION HAVEN, LLC is an independent company that is not affiliated with, sponsored by or associated with any entity containing the word “Sandestin.” Any use or reference to the word “Sandestin” is in the dictionary or factual sense to identify a property or location and not to suggest any affiliation with any SANDESTIN(R) branded entity, product or service.
PART III- MISCELLANEOUS
AUTHORIZATION TO CHARGE CREDIT CARD
My Vacation Haven, LLC reserves the right to charge the credit card that was used to process this Reservation for any damage done to the Property, its contents, any items missing, and any fines incurred during your stay resulting from violation of rules.
PERMISSION TO ENTER PROPERTY
The My Vacation Haven, LLC agent or authorized persons, may enter the Property to make repairs.
My Vacation Haven, LLC is the Agent of the Property Owner and is acting at all times, in and for the best interest of the Property Owner and My Vacation Haven, LLC. My Vacation Haven, LLC will not be held responsible for acts of theft, vandalism, or damages to Guest's personal property.
Weddings and special events must be approved by the Owner and homeowner's association. A Reservation does not obligate the association to approve an event. Please contact My Vacation Haven, LLC if you need assistance with a special event. Guests shall not have parties or events at the home without obtaining prior written approval from My Vacation Haven, LLC. Weddings, cocktail parties, receptions, welcoming events, etc. may require Owner approval, payment of additional fees and an additional written agreement.
Please list the name and age of all Guests staying in the Property.
Neither My Vacation Haven, LLC nor Owner assume any liability for loss, damage or injury to persons or their personal property, nor for any inconveniences, damage, loss or injury arising from any temporary defects or stoppage in supply of water, gas, cable service, electricity or plumbing, as well as due to weather conditions, natural disasters, acts of God, or other reasons beyond their control.
My Vacation Haven LLC, cannot guarantee that you, your child(ren), family, or guests using the services of My Vacation Haven will not become infected with COVID-19.
You are hereby put on notice regarding the contagious nature of COVID-19 and by utilizing the rental facilities, you voluntarily assume the risk that you may be exposed to or infected by COVID-19 and that such exposure or infection may result in personal injury, illness, permanent disability, and death. The Center for Disease Control (CDC) has promulgated recommendations to reduce the spread of the virus. The Association requests all visitors to abide by these CDC recommendations
By using the rental facilities, including the pool, pool bathrooms, grill area or any facilities through your rental you agree to assume all of the foregoing risks and accept sole responsibility for any injury (including, but not limited to, personal injury, disability, and death), illness, damage, loss, claim, liability, or expense, of any kind, that you may experience / incur in connection with their use.
If you are experiencing any of the known symptoms of COVID-19, or if within the past 14 days you have come into contact with anyone suspected of infection or who is experiencing such symptoms, you should immediately cease using all recreational amenities and take steps as recommended by the CDC for minimizing the exposure of other persons to possible contagion.
ADDITIONAL TERMS AND CONDITIONS
The undersigned Guest, for himself/herself, his/her heirs, assignors, executors, and administrators, fully releases and discharges My Vacation Haven, LLC and Owner from any and all liabilities, claims, demands and causes of action by reason of any injury, loss or damage by whatever nature which has or have occurred, or may occur to the undersigned, or any of his/her invitees as a result, or in connection with the occupancy of the Property and agrees to hold My Vacation Haven, LLC and Owner free and harmless of any claim or suit arising therefrom. In any action concerning the rights, duties or liabilities of the parties to this Agreement, the principals, agents, successors or assignees of the prevailing party shall be entitled to recover reasonable attorneys’ fees and costs, through all appeals. This Agreement shall be governed by and construed and enforced in accordance with the laws of the State of Florida. My Vacation Haven, LLC reserves the right to terminate this Agreement upon its discretion at any time. This Agreement may be signed electronically. This Agreement may be signed in counter-parts. Legible fax copies, scanned copies and photocopies of documents signed by either party are deemed to be equivalent to originals.
My Vacation Haven, LLC reserves the right to edit comments on Website and all Social Media outlets.
BINDING NATURE OF AGREEMENT
All of the terms, covenants and conditions of this Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective heirs, legal representatives, successors and assigns.
Any headings used in this Agreement are for convenience of reference only and shall not be construed to alter or affect the meaning of any of the provisions. All references to the singular shall include the plural, and vice versa. The parties agree that this Agreement is the result of negotiation by the parties, each of whom was represented or had the opportunity to be represented by counsel, and thus, this Agreement shall not be construed against either party because of authorship.
All time periods shall be calculated in calendar days. Time is of the essence in this Agreement.
Any exceptions to the terms of this Agreement must be approved in writing in advance by My Vacation Haven, LLC.
SUBJECT TO CHANGE
Accuracy of printed, published or web-based material, including rates, outside of this Agreement are not guaranteed and are subject to change.
IMPORTANT INSTRUCTIONS AND SIGNATURES
I/WE HAVE READ THIS COVENANT NOT TO SUE, RELEASE, ASSUMPTION OF RISK AND INDEMNITY AGREEMENT, I/WE FULLY UNDERSTAND ITS TERMS, UNDERSTAND THAT I/WE HAVE GIVEN UP SUBSTANTIAL RIGHTS BY SIGNING IT, AND HAVE SIGNED IT FREELY AND VOLUNTARILY WITHOUT ANY INDUCEMENT, ASSURANCE OR GUARANTEE BEING MADE TO ME/US AND INTEND MY/OUR SIGNATURE TO BE A COMPLETE AND UNCONDITIONAL RELEASE OF RELEASEE TO THE GREATEST EXTENT ALLOWED BY LAW.
MY VACATION HAVEN, LLC is an independent company that is not affiliated with, sponsored by or associated with any entity containing the word “Sandestin.” Any use or reference to the word “Sandestin” is in the dictionary or factual sense to identify a property or location and not to suggest any affiliation with any SANDESTIN(R) branded entity, product or service.?